Let's play responsibly with bm9
Gambling should be entertainment only. With self-protection tools, limit-setting features, and self-control options, bm9 keeps your gaming experience safe and secure.
Playing on bm9 is meant to be an enjoyable experience. Always remember that gambling is just a form of entertainment, not an essential part of your life. Never gamble with the hope of recovering money you have lost.
We strictly require that only players from Myanmar aged 21 and above may use this platform. bm9 does not allow anyone under 21 to open an account. This policy is non-negotiable and exists to protect young people.
Recognise the signs of a gambling problem
We are here to help you deal with these signs
If you notice any of the following signs in yourself, contact us right away —
- You keep gambling without being able to stop, trying to win back money you have lost
- You hide the money you spend on gambling from family or friends
- You have tried to stop gambling but have not been able to
- You are neglecting daily responsibilities (work, family, health) because of gambling
- You are borrowing money or going into debt in order to gamble
- Even when you are not gambling, thoughts about gambling keep coming to mind
Self-protection tools
bm9 makes these tools available to every customer at all times.
Deposit limit
You can set your own maximum deposit amount per day, week, or month. Once the limit is set, you cannot deposit beyond it.
Play time limit
You can set a maximum number of hours to play per week. When you reach that limit, you will be automatically logged out of the platform and there will be no more prompts to keep playing.
Temporary account suspension (Time-Out)
When you need a break, you can set a Time-Out period from 24 hours up to 30 days. During that period, you cannot play any games and deposits will not be accepted either.
Self-Exclusion
If you want to stop playing for an extended period, you can request Self-Exclusion. Just contact [email protected] and we will close your account for as long as you choose.
View Gaming History
You can check your gaming history, deposit records, and loss summary at any time. This data helps you assess your own situation.
24-Hour Support
Whenever you need help, reach our 24-hour support team in Myanmar language via Live Chat or at [email protected].
How to Set Limits
At bm9, you can set your own deposit limit or Time-Out by following the steps below. If you need help along the way, we are here to support you.
- 1 Log in to bm9 — Sign in to your account and tap the profile icon at the top right.
- 2 Select the Responsible Gaming menu — Tap "Responsible Gaming" and we will walk you through the available tools.
- 3 Set a deposit limit — Tap "Deposit Limit" and enter the amount you can afford, per day / week / month.
- 4 Choose a Time-Out period — If you do not need a break, you can skip this step. If you want a temporary break, select anywhere from 24 hours to 30 days and confirm.
- 5 Confirm and check — Once confirmed, the limits take effect immediately. If you have any questions, contact us via Live Chat.
Approach Gaming with an Informed Mindset
Casino games are built on a mathematical system that gives the platform an edge over time. This means no player can win every time in the long run — that is simply how every platform is designed. Playing with a clear understanding of this makes the experience more enjoyable.
Only play with money you can afford to lose — meaning money your life can run normally without. Look at any winnings as a bonus, not as income. Setting a deposit limit is one of the most useful tools for keeping gaming safe and fun.
Check your playing time regularly. How many hours a week are you playing? When you play, do you feel happy and entertained, or do you feel anxious and stressed — ask yourself these questions honestly. You can check your own situation at any time using bm9's gaming history tool.
If you feel that gaming has become a problem, you can contact [email protected] directly to request a Self-Exclusion. We put your safety first without worrying about losing your business. Our 24-hour Myanmar-language support team will respond right away via Live Chat.
bm9's Five Commitments
Protection of Minors
Anyone under 21 may not open an account on bm9 under any circumstances. We take every possible step to verify and enforce this.
Fair Play
All games on bm9 are certified for fair play. Results are generated by a Random Number Generator (RNG), so no one can alter them.
Privacy Protection
Your personal information and financial records are protected with SSL encryption. They will never be shared with anyone without your permission.
For Entertainment Purposes Only
Our marketing messages and bonus offers are aimed purely at adding more fun for players who enjoy gaming — not at attracting anyone who already has a gambling problem.
Open Communication
If you have any worries or concerns about gaming, do not keep them to yourself — contact [email protected]. There is nothing to be embarrassed about and we will not judge you. Helping you is what makes us happy.
Get Help Now
If you have concerns about your gaming, bm9's Myanmar-language support team is available 24 hours a day.